Vanya Wryter Consulting Services

Tag: artificial intelligence

  • Artificial Intelligence (AI): Helpful or Harmful to Jobs?

    Artificial Intelligence (AI): Helpful or Harmful to Jobs?

    Is artificial intelligence (AI) harmful or helpful to our jobs? Will we lose our jobs to AI? Many already have faced the answers to those questions. People have lost work to AI and certain jobs will disappear completely. On the upside, AI has enhanced our work by eliminating our repetitive tasks. AI can also reduce the time it takes to complete tasks. Most importantly, AI will create new jobs. Let’s dive into this topic further.

    Will AI replace jobs?

    At first, artificial intelligence (AI) was helping us to do jobs better and faster by completing repetitive tasks. Having someone (or something) complete all the boring tasks is a good time saver. But AI will continue to improve to the point of replacing jobs and people. Here are some examples. 

    In customer service, bots answer frequently asked questions (FAQs) from customers, so staff are free to answer infrequent or more complex questions. Robot waiters can take dishes and drinks to customer’s tables. AI can use existing examples of writing and art to create stories and artwork similar to an existing style.

    Can AI help us to do our jobs better?

    AI is already helping us to do our jobs better and faster. It can help us to find errors in our writing. It can also learn from our writing style and remind us to use a spelling or word specific to our company or industry.

    It can act as a personal assistant to schedule meetings with clients and coworkers. It can generate automatic email responses so that customers will receive generated, immediate responses to their messages. Chatbots can handle frequently asked questions and common issues, handle inquiries and decide when a more complex situation needs to be passed to a human support agent.

    How can we foolproof ourselves from losing jobs to AI?

    AI will replace jobs in the future. It has already replaced jobs. If AI hasn’t replaced your job, chances are, your job will be affected by AI in some way, such as automating part of your job or changing the way you do your job.

    Jobs that AI won’t replace are those that require human interaction. For example, although AI can be used to teach in the classroom, it cannot replace the trust and close relationships that teachers have with their students. Teachers can intervene if there are arguments between students or help a student who is having personal issues at home. 

    AI cannot listen to a person’s problems and help a person through a mental health crisis. Similarly, it does not have the sensitivity to deal with a sudden job layoff, or answer a question about health benefit coverage that will have a severe impact on a person’s family.

    Why is AI beneficial for society?

    AI helps us to complete repetitive tasks more efficiently, freeing us to do other things. Instead of marking the same test a hundred times, AI can score all the tests in a matter of minutes, saving a human one to several hours of boring work.

    AI can also help people to improve their skills. For example, it can suggest ways for bad writers to improve their writing by identifying their spelling mistakes and suggesting better ways to write their sentences. This is not the same as replacing professional writers. People who need to write reports or emails at work aren’t going to invest in a professional writer to write an internal report. But they will appreciate having something to check their grammar before the report goes to their supervisor.

    Similarly, people will value a robot vacuum cleaner, pool cleaner, or pet food dispenser to help with chores around the house. One day, a robot may even be able to do all the basic housecleaning that people dislike. 

    However, technology cannot replace all tasks, especially those that require special skills. People who can afford it will want to hire writers to produce a piece of writing exactly to their specifications. People with expensive heirlooms or valuables will want the human touch to do the job right when they need a thorough cleaning of their homes.

    Key Takeaways

    As with any advancement in technology, jobs will disappear and jobs will be created. Jobs that require a human element will be the hardest for AI to replace. But AI will also provide us with many benefits, such as replacing boring and time-consuming tasks. Jobs will also be created that are related to the creation and maintenance of AI. 

    What do you think? How has AI affected your work?

  • AI Replacing and Creating Jobs: It’s Happening with Ads

    AI Replacing and Creating Jobs: It’s Happening with Ads

    Recently people have been discussing how artificial intelligence (AI) is either enhancing our abilities to do our jobs or is threatening to replace jobs. Now there is a case of a business using AI instead of hiring humans to do the work.

    The advertising agency WPP and chipmaker Nvidia are using generative artificial intelligence to make ads. For example, they can use AI to place a car in London or in Rio de Janeiro for an advertising campaign and save money on production costs because they are not shooting on location. The result of such technology will be smaller creative teams to create ads in the future. 

    The impact of AI is being felt elsewhere in marketing. Copywriters have said that they have lost jobs because their agency wants to use AI such as ChatGPT instead of hiring writers. Writers have been offered less pay because the employer expects the writer to use AI to assist them to do their jobs more quickly. (Not all writers are losing jobs or being paid less because of AI; these are just some examples of writers who are impacted directly by AI.)

    I’m curious to see how the job situation will continue to develop this year. As quickly as AI is replacing or modifying jobs, it is also creating jobs for those who work with AI. One of the companies I work for is creating AI to increase the efficiency of the hiring process. This technology will eventually either replace or modify jobs in human resources as the technology improves. But on the upside, our company has grown by fifty percent in just a few months.

    AI can definitely help us to do our jobs faster. I use AI to edit my work. It is like having an extra set of eyes to assist as I write. Those who have an interest in or are open to using technology, or have a job in the technology field will have an advantage as advances continue to be made in AI. These people will more easily adapt to the changes instead of seeing AI as a threat to jobs.

    It will be interesting to look back and see how the job situation has developed a year from today.

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  • Online Publishing: Watch Out for Google’s Upcoming Changes

    Online Publishing: Watch Out for Google’s Upcoming Changes

    An article by Forbes announced new changes to Google that affect how the search engine presents results using artificial intelligence. This news is for you if you publish your work online, such as blogs and articles.

    The new change will mean that when you provide Google with a query, it will generate an answer created from all the material that it can find online. This means Google search users don’t need to visit the original pages that contain the information, resulting in fewer eyes on the web pages of content creators.

    You can read the original article here.

  • How AI Is Affecting the Recruiting Process

    How AI Is Affecting the Recruiting Process

    Artificial Intelligence (AI) could be deciding whether you pass the application process and you’re asked for an interview. Companies that mass hire (bulk hire) for jobs in a limited time frame appreciate reducing the time and costs involved in the hiring process. This also means the human element is removed from part of the hiring process because AI is deciding your suitability for a job.

    How does AI help recruiters to find the right applicants?

    One way that AI is helping recruiters and companies to select the right candidate is by matching candidates’ skills with the skills required for the job. Before an interview, the recruiter decides if a candidate is the right fit for the job based on his or her own description of skills as written on the application form or resume. It is unknown whether the candidate can really do the job.

    One way to streamline the hiring process is through skills assessments. Skills assessments test whether a job candidate has the soft skills needed to do the job. Soft skills are core skills that apply to all professions. For example, time management, teamwork, problem-solving, and communication skills. 

    An assessment for customer service will have a typical customer/ customer service agent scenario in which the job candidate takes on the agent’s role to answer a customer’s question. The candidate’s answer is evaluated and scored based on their ability to communicate and solve the problem.

    AI in assessments speeds up the hiring process, especially when hundreds of applicants apply for jobs in the same week.

    Does AI test candidates reliably?

    AI is fast and efficient, but like humans, it is not flawless. AI was made by humans. Its purpose is to help people with repetitive tasks, such as scanning through hundreds of job applications quickly to determine who should move on to a job interview.

    Like humans, AI can be biased. Humans wrote its programming. Questions in the assessments should not be too easy or too difficult. The only way to determine the difficulty level is by testing questions with the target audience. Test makers assume candidates may answer a question a certain way, but they may need to adjust their answers based on actual answers provided by the candidates.

    Although the test makers and the test takers both speak English, there may be regional differences that cause a misunderstanding. For example, sweaters and jumpers are the same thing, depending on which country you are from. 

    AI is changing the recruiting process and it is constantly being improved. Over time, it will automate more takes, particularly repetitive ones. It will also be able to communicate in real time. For example, it can automate sending emails to update candidates on the status of their application.

    If you’re curious about how AI is changing the recruiting process, you can read more about it here.

    Key Takeaways

    Artificial intelligence (AI) is helping recruiters and Human Resources to increase the efficiency of the hiring process. Companies that bulk hire can use assessments evaluated by AI to determine whether a group of job candidates have the soft skills required to do the job. AI also helps to automate repetitive processes and communicate in real time. In the future, AI will have a part in moving candidates quickly and effectively through the hiring process.

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  • Is the No-Interview Hiring Model Changing Talent Acquisition

    Is the No-Interview Hiring Model Changing Talent Acquisition

    Both interviewers and interviewees dread job interviews. Interviewers can spend hours reviewing resumes, interviewing candidates, and checking references, only to find that none of the hundreds of applicants is the right fit. Interviewees can send out hundreds of resumes and receive zero responses or get a handful of interviews and still be jobless at the end of the month.

    It’s an exhausting process for companies that hire for several jobs on an ongoing basis. How many hundreds of candidates do they need to interview to find a handful with the job skills they are looking for?

    The no-interview hiring model is changing the talent acquisition process.

    The no-interview hiring model allows companies to hire many candidates for many positions in a short amount of time. Also, with this approach, companies are assured that candidates have the skills required for the job.

    Skills-based assessments using artificial intelligence (AI) eliminate the need for interviewing multiple candidates for multiple jobs. It also reduces the costs of lengthy hiring processes. With computerized testing, companies can test if candidates have the communication skills and job skills needed through computerized testing.

    Candidates will save the time spent on cover letters and resumes, and preparing for job interviews. After writing an assessment, they will receive their assessment score and immediate feedback about whether or not they are hired for the job.

    The no-interview hiring model will change how companies will hire for multiple jobs in industries such as customer service in 2023. More about the no-interview hiring model is detailed in this article.