This interesting and timely article dropped into my mailbox: a blog about the soft skills needed to run Santa’s worldwide business. Soft skills are skills such as leadership, active listening, critical thinking, and multitasking.
Here are just some of the highlights from the longer article about what skills Santa uses to run his global gift operation.
Leadership skills: he directs talented elves and a herd of magical reindeer and coordinates with families during one night of operations.
Multitasking skills: Santa can’t miss that one deadline per year, so he has a lot to coordinate, from tuning up the sleigh to reading all the gift lists and managing the toy shop.
Active listening skills: Santa listens carefully to all the children so he gets the details for their wish lists right, and he asks questions when needed for the best interaction possible. He pays attention to body language and the way the child is feeling.
Santa possesses many soft skills that are needed to run such an important gift operation.
For more about these skills, check out the original article.
Vanya Wryter Consulting Services 
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